About Lab Supply Express (LSE)

LabSupplyExpress (LSE) is dedicated to serving the laboratory industry with a convenient and friendly approach to supplying everyday laboratory products. LSE is part of the Therapak family of web-based ordering programs. The key ingredient to LSE's success is focusing on customer requirements. LSE represents hundreds of laboratory product suppliers. The goal is to identify the products our customers require on schedule and to deliver those products on time. LSE creates a customer specific ordering menu complete with all of the routine products that are needed by the laboratory each week or month. An account specialist is assigned to each customer account to liaison as a program manager between the customer and internal operations to make sure your needs are being met in a comfortable manner.

The LSE formula requires an exchange of information to get started. The LSE Sales Manager is your first point of contact and we will need a list sent via e-mail of the products you purchase on a routine basis. Questions may arise in order to specifically identify some products and acceptable substitute items that may be offered for best value purchasing. In the end, we will provide pricing for your list of items base on the estimated usage for each product.

Once the terms are agreed upon between the parties, an account specialist will create a customized web ordering page featuring the items you will frequently release from the web ordering page. A User Name and Password will be issued to all buyers you or your purchasing department administrator approves. This means you can have single or multiple buyers accessing the program. You can also ship to multiple locations within your company if you have more than one facility.

The best part about working with LSE is that we invoice all releases from the web ordering program weekly, bi-monthly or monthly depending on the chosen payment terms and adherence to the payment terms over the course of the relationship. We understand that cutting purchase orders is a time-consuming process. So one of our goals is to eliminate the day-to-day purchase order process in favor of emailing you a statement at the end of your chosen billing period. As a LSE customer, we expect a prompt email reply with the single purchase order covering the period's activity so an invoice can be issued to your company.

Not only is this a purchasing-friendly arrangement, the billing process reduces the number of invoices that are typically processed in the payables department. The easy-to read statement serves both the purchasing and payables department in many ways. It is a summary of the release activity generated from the billing period's LSE web-based ordering activity. The statement provides you with complete research capacity to view every order placed in the LSE system. You can view the activity by department or buyer, even if it is personnel in the laboratory going on-line to request product.

What if you need a proof of delivery for any release made from the LSE ordering program? Simply go on to the LSE web ordering page and click-on "View Orders". There you can sort the list of orders by the subject order identification number. Then slide your cursor to the tracking number field and you will instantly become connected to the tracking information confirming delivery and who signed for the package(s).

LSE provides you with 24/7 service via the web-ordering program. This is a new way of doing business. We look forward to having you aboard!

Please proceed to the LSE New Customer Registration.